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Account and support

Universal Profit & Loss and business reports

Understand collected sales, costs, expenses, fees, tax and money still due.

Open Reports & Dashboards > Profit & Loss or /profit-and-loss for the active business. The retail report link opens the same universal report with Retail / POS selected, so the figures always use one definition.

Tuaneka uses cash-basis reporting. A paid or partially paid invoice becomes sales revenue on the date its payment is received. Creating, approving, sending, downloading or sharing an unpaid invoice does not make it revenue. Unpaid approved invoices remain visible as receivables, with overdue balances shown separately.

The universal report combines invoice payments, counter/POS sales and paid marketplace orders without counting an online order twice. Collected tax is shown separately from revenue. Refunds reduce net sales, product cost snapshots create cost of goods sold, and payment fees plus recorded operating expenses reduce net profit. Inventory purchases do not reduce profit immediately; their cost enters the report when those goods are sold.

Use Today, 7 days, 30 days, quarter, year or a custom period, then filter by invoice, POS or marketplace channel. Review the statement, trend, channel and payment-method breakdowns, transaction ledger, comparison period, CSV/PDF exports and any data-quality warnings. Estimated historical costs and transactions without a reliable exchange rate are labelled rather than silently treated as zero. Use Africa/Accra dates and confirm the active business before relying on totals. Tax reports are not professional tax advice or direct GRA filing.